Frequently Asked Questions
What information is needed for customization?
Please provide daily sunshine hours or installation city, the number of continuous rainy days required (usually 3-4 days), and the pole height or road width.
How is the solar light maintained?
No regular maintenance is required, though keeping solar panels clean from dust helps maintain maximum charging efficiency.
Will the light work during cloudy days?
Yes. Our systems are designed to store enough energy to operate for several nights (up to seven) without charging. Panels still charge at a reduced rate in cloudy weather.
What are the warranty details?
We provide a 2-year warranty covering the entire system including LEDs, battery, and controller. Solar panels have a 25-year capacity life span.
Is the integrated camera real-time?
Yes, the system features a 2 Million Pixel camera for real-time monitoring throughout, accessible via 4G or WiFi connections.
What is the waterproof rating?
This product is rated IP67, making it completely dust-tight and capable of withstanding heavy rain and outdoor conditions.